Terms + conditions

Please find below the terms and conditions of business with Rachel Garnham at The Sweet Spot.

 

 If you continue to browse and use this website and our services, you are agreeing to comply with and be bound by the following terms and conditions of use, which regulates our relationship with you. We reserve the right to change any information on this website at any time, including class times, locations, teachers and prices. We may change our policies from time to time by updating the relevant page on our website.

 

Waiver of liability 

 

Upon registering with us you will be required to accept our waiver of liability. This is mandatory, along with disclosing your injuries or medical conditions. This waiver of liability statement applies to all services taken with us.

 

You must agree to the above liability waiver, and must abide by the terms & conditions, privacy & cookie policy, and booking & cancelation policy as displayed on our website. 
 

NB Pregnant students attending non-pregnancy classes must sign a separate Pregnant Student Waiver (please contact Rachel Garnham at: rachelyogaflow@gmail.com if you think you may be pregnant) before signing up for a class / subscription. 

 

‘By ticking below you understand that while the utmost care is taken neither the individual teachers nor The Sweet Spot will be liable for any damage or injury resulting from your practice. You understand that classes may be physically strenuous and you voluntarily participate in them with the knowledge that there is risk of accident, injury or death. You must not perform any posture to the extent of strain or pain. You recognise that it is your responsibility to notify the teacher of any illness or injury before the start of every session. You agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against The Sweet Spot, its teachers or its clients for any accident, injury, property loss, or wrongful death, whether caused by negligence or otherwise.’

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Contact

 

If you have provided your phone number we use this to contact you if last minute changes to your booking have to be made for example if a teacher is ill and no replacement can be found at short notice. If you sign up to our introductory offer we may contact you by phone and email to provide support and guidance.

 

Security

 

The Sweet Spot takes all reasonable steps to protect your personal information, however we cannot guarantee the security of any information you disclose online. By using our website you accept the inherent security implications of dealing online and will not hold The Sweet Spot responsible for any breach of security unless such breach has been caused by our negligence. 
 

Right to Refuse

 

We reserve the right to dismiss you from using our services at any time. It is your responsibility to inform us of any injury, pregnancy, or medical conditions before the start of every session, and we reserve the right to refuse entry on this basis. If you are new to physical exercise it is advisable that you consult your doctor before attending class. You should not use our services under the influence of alcohol or drugs. 

 

Payments / Refunds

 

Online payments are provided by WIX Payments. By using this service you agree that The Sweet Spot is not responsible for the process of capturing your financial data. All sales are final, strictly no refunds.

 

1. General Class Regulations

Drop-in classes, class packs and unlimited passes purchased at the studio or online are non-refundable.

The Intro Offer is non-refundable and non-extendable. It is 7 consecutive days and once started it cannot be interrupted. Only available to purchase once per person.

 

2. Activation Dates
All class packs, monthly passes and the Intro Offer activate on the date of first booking. Subscriptions / passes commence on date of purchase. 

If you need to cancel your subscription for any reason please contact studio directly at: rachelyogaflow@gmail.com, stating your reason for cancellation and expect 5 working days for cancellation to take effect. 

 

3. Booking
We strongly recommend that you book your class in advance to receive the Zoom link ahead of time as you will not be permitted entry after the session has started. You will need to have a valid payment option to join.

 

4. Extension

All multi class packs (4 class pack memberships) are valid for 2 months. Intro Offer and monthly memberships cannot be extended.

 

5. Cancellation

If you booked a class but can no longer attend, you must cancel the class. Please contact studio directly if so. 

Class cancellation policy is 6 hours. If you do not cancel prior to this time, one credit from your class pack, or your drop-in credit will be taken. There is no additional charge.

• ‘Early Cancel’ (up to 6 hours before class) will put the class credit back on your account and you will be able to use it again in the future. If you ‘Late Cancel’ (i.e. after the 6 hour cancellation period) no credit will be returned to your account.

• The Sweet Spot reserves the right to change or cancel classes at any time, including teacher substitutions. We will endeavour to contact those effected as soon as possible.

 

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We look forward to practicing with you.  See you on The Mat!